Neostrack

For the price… this device is not very intuitive. It will not upload any planned rides no matter what method I use. The instruction manual is incorrect and very difficult to follow. It’s been a year since purchase and I am still trying to learn how to effectively use this device.

The Neostrack Computer stores multiple bikes and tyre circumferences, great! But the app does not in anyway show which bike was used on each recorded ride !!!! I have to go to STRAVA to see individual bike data ???? This is NOT USEFUL !!! Update this app so we can keep track of which bikes were used for each recorded ride please !! Otherwise app does as its supposed to I have never had any syncing problems with STRAVA!

Doesn’t upload rides to app, doesn’t sync with Strava. Signed in to Strava on this app and it said “rides will be automatically uploaded to Strava in minutes.” After one day, no rides were uploaded. You can manually upload the ride file from the Neostrack to Srava if you plug it in with usb. Giant makes great bikes and good hardware, but they need to hire better programmers.

Piece of garbage do not buy!!!

The app isn’t uploading all of my rides. I see them on the Neostrack device but when I try to sync the ride to the app, it’s telling me that all rides have been uploaded. Please fix...

As I use Google to login to Strava I can’t connect my account from this app because it uses an in-app browser and Google blocks it.

Hopefully you work on it for the people using giants computer. Still needs a lot of work