Ness iComms

Alarm apps need 3 basic functions at a bare minimum. 1) Ability to ‘arm’ the alarm, 2) Ability to ‘disarm’ the alarm; and 3) Push Notifications to the App (Ness iComms) whenever the intruder alarm is activated. This app does 1 & 2 above but does not provide push notifications - so as an app and as a result the Ness D8/16XD alarm fails miserably to meet the most basic requirements of a 21st century security alarm.

I’ve been running this app for at least 5-6 years now and it has come a long way from what it was. My biggest annoyance has been fixed which was the app not updating so disabling the alarm you had to shut the app and reopen to get the updated status, so thanks for fixing that. Other reviews mention static IP addresses but you can use DNS address. One request, developers please please please implement push notifications it would make the app so much better and the whole system much more functional.

No push notification of activity. Need a static address if you want to use it away from your network. Have to reboot to see change of state. Needs a lot of work for a app of this price.

Exclude does not work. Also love status doesn’t show have to close and reopen app.

Works on my iphoneX well, but not on new phones, please fix!!

Simple to use, great app. Lacks the option of having multiple alarm systems. In my case I have 2 systems, 1 for house, 1 for workshop. I wish I could control both of them on the app but unfortunately app only has option for 1 system. If this was added to have multiple systems then it would be Awesome!

Need to select alarm panel type to view zones every time you open app no notification when alarm trigged need to reload app to update status

The latest version keeps converting back to 8 zones when I login I have a 16 zone panel

Update to this, zone issue seemed to have fixed itself , statuses now updating live without restarting app. Still think the app should be cheaper or free considering you have to buy the extra hardware and that doesn’t do anything without the app. Essentially it works but as indicated by others the update once you have the app open seems to have issues, at least with the zone statuses, you have to close the app and relaunch to refresh the zone statuses. Maybe it’s because the zones statuses are shown on a separate screen as the icons on the main screen seem to update live fine ie power fail, armed status etc Also some clear instructions would be appreciated, like what does the home/monitor button do ? Does seem to do anything. Also I’ve just noticed that on my iPad the app shows a speaker icon in the top left where the iPhone doesn’t, what does the icon mean ? App needs work especially for $14, as it sits it should be free as part of the panel as the nesscomm software is.

Considering we spend so much on the actual security alarm system plus adding the remote operation controller unit, the app should be free included as part of remote control unit purchase, this $13.99 is rip off..