Net Nanny Parental Control App

So far this product Does Not work! I have reached out to customer service twice and have gotten a generic response on how to set up the app, which is what I already did! Total waste of money! Not even worth 1 star.

Don’t recommend this app. It’s full of frustrating glitches and can’t get to a live person to solve problems also the chat techs can never solve the problem. Don’t waste your time.

Stopped working with the latest IPhone update. Customer support is non existent. Tried reinstalling but won’t install. Tried on three different iPhones, none of them work. I don’t think they are actually supporting this app anymore. It’s been two years since last update. Why is it still listed on Apples App Store? Don’t buy this, waste of money.

Installed both parent and child apps on iPhones and an iPad. App was never able to connect to child iPhone app and monitor activity. NN customer service was unhelpful. Refund will be requested.

After reading how great this app was I couldn’t be more disappointed. After installing and re- installing several times (as per support) it never worked correctly. Never tracked time correctly and never tracked the actual phone correctly as far as location. Nothing worked the way it should. Also slowed down the target phone and made it mostly unusable aside from phone calls. I’ll be purchasing something else.

Service support was like talking to a wall, it cuts out the internet for apps such as gps, safari, amazon no internet. 2 stars cause they have a no hassle refund policy.

Not good!FAKE

Trying this out to see if I want to buy this for my kid. The app is terrible. It freezes all the time, so I have to close it completely to make it work again. It erased the schedule I created for pausing the device. It doesn’t update what my kid is watching. I specifically got this for You Tube monitoring, but I think I’ll look elsewhere for a smoother user experience.

After a lot of research I chose this app because it had good reviews and would allow me to control my 4 childrens’ phones/iPads. I was looking for something that would allow me to shut down devices with a click or block apps in the same manner. From the description given this app should do these things when you have the subscription. I installed and went through the setup process for all kids, after I finished I wanted to test out the usefulness of the ‘pause device’ feature. Sitting next to my 5 year old playing his iPad, on the same Wi-Fi and with all of the setting in the appropriate manner I changed his setting to pause device. It did not work, I thought it might need a minute to process so I waited, after about 10 minutes still nothing. After I started clicking through everything on the app to start figuring out settings, come to find out quite a few of the features do not work with iOS devices making the subscription a complete waste for my family. I am now back to square one on trying to make devices safer for my kids and to help us all better manage their screen time.

Not worth the time or money spent to get this set up. It didn’t block safari. It stopped working after my kid let their phone run out of power. When they charged it back up NN was not functioning. Waste of time. As frustrating as apples parental come trolls can be at time, NN is worse.