Netwealth

Downloaded, just kept looping when trying to issue new password, then locked me out. Not a great first experience

The app still lacks any real functionality. It only really allows you to view your investments, but even then it is clunky and takes several clicks to really get at the information you need. With the recent updates to the website it is now no longer possible to buy/sell from a mobile device as the page does not render properly. So these deficiencies in the app are all the more critical and the reason I am writing another review years after I wrote the first one. If I could, I would move to a different platform to manage my investments. Unfortunately my financial advisor uses this platform and hasn’t given me an alternative.

The account balance graph only displays the month we are in no history, very frustrating. Would be great to have that fixed.

Zero transactional functionality. Basically view only. And even with that said, the view only experience is also terrible. Fonts too small, too much unused space. Basically pointless. To actually do anything you need to use a desktop on the web. Netwealth you’re meant to be a leader. Do Better!

Apart from portfolio balance, there’s nothing else to see in here. Use the website instead because you’ll be disappointed if you are expecting a mobile experience like BT Panorama.

The app won’t accept my correct login details. I get a message that the username or password is incorrect. I paste them from my records and also tried entering them directly. Both methods work on the website but not the app.

App keeps crashing or going to blank screen not impressed

You don’t need to establish a trading platform. Just the basic form submission from the app allowing users to buy/sell stocks, same as your website. How hard is it ?! Plus, why can’t we set up price when buy/sell international stock?!

Very little functionality, other than showing you your balance statement. Seems a long way behind most other brokerage & investment apps

Net wealth are unable to register new users, and I quote it is “not a matter of priority” actual words used in a support email to call people back. Been almost 2 months since registration and the website / support are unable to fix the somewhat fundamental registration of a new user. The 1800 number just as useless as the website. I have never been able to speak to an actual human on the 1800 number. Sorry, we are unable to set your password online. Please try again or contact Netwealth on 1800 888 223 for assistance. Stay clear. The only reason I use this rubbish is that my fund manager has moved their portfolio across. Irritated forced user.