New Idea

Hi, I just bought new idea online & it’s missing an article that’s on the cover & it’s not inside magazine, very disappointed it’s about Married at first sight Claire

My app is not working it’s been two weeks I have rebooted it’s useless

Please upload my magazines issue. I was billed but cant download current issue Unhappy

Over the past few weeks, since New Idea’s latest update, I have had issues with downloading! It shows my subscription is valid but it will NOT give you the option to download. I cannot see how anyone can download with the app the way it is at present.

This is the second time in 2 months that I can’t download the magazine. What a waste of money

Paid for subscription after 2 months not seen anything . They say there’s a problem logging into the app but won’t fix or refund. This is illegal?

25/5/20 for some weeks we haven’t been able to download the latest new idea editions, the subscription is paid to the end of August, when restoring purchases a message appears “In-App Purchase Error An IAP request failure occurred (code 21010). Please try again in a moment”. Doesn’t matter how many times you try over several days it does not fix this issue. I have wasted several hours trying various options with no result and on phoning Pacific Magazines I was told that it is a developer issue with iTunes which they were notified of weeks ago. Disappointed in the time it has taken the developer to resolve this.

Like others have said this app is not working with a subscription. It won’t restore the purchase. The developer needs to fix it as we are wasting our subscription money! Not happy!

Very disappointed I haven’t been able to download my latest issue. Getting can’t restore in app purchases. It’s been happening all week. I can only see last weeks mag and no other past issues. What’s the point of being a subscriber Barbara

Having the same issue as Kristen. Have contacted ap support but no response. Have been enjoying a good read but won’t be re-subscribing if it doesn’t get sorted. Pam 😔