News 6 Pinpoint Weather WKMG

I just got the new update. The previous versions were definitely more user friendly. I liked the app much better in the previous format. Since the update to the current format, the radar pictures barely even move. I liked it better before when I could bring up the app and instantly see the moving radar images for my location. The newest version also has much more intrusive ads that pop up randomly.

Why is it, with all the negative feedback received, does this app get worse? You open the App and you get an ad. You click on Video Forecast and Closed Captioning takes up 1/2 of the phones viewing screen without being able to turn it off. You try to open the video for full screen viewing on phone and that’s not possible. If you click on News 6 tile, you “still” need the app to view the content. Why? When it could easily bring you to its website. Overall navigation makes me think you have non-tech people designing it. How about listening to us for a change? The best companies do.

This update ruined the interface, the description saying “cutting edge” “best app to keep you informed” is no longer true. They used a perfect good looking effective wonderful app. If it isn’t broken don’t fix it, now it’s broken no longer worth my time to view.

I’ve spent the last two months trying to find something to take the place of the old app. It was so intuitive, the radar was so easy to use, it worked in landscape. This new version is horrible. Messy, hard to find things, and I don’t know how you can not have a landscape setting.

Not only was the app change absolutely the worst, but then you put advertisements on it?! You went from the best app to the worst. This is absolute leave it in the bottom of the barrel with the top off so it fills with rain that I can’t tell if it’s predicting or not then let the grass grow around it for years till it falls apart then throw out the pieces eventually worst. It’s so bad that I not only made one review, I came back for seconds.

I’ve tried to like it, tried to get familiar with it, but the old version was so much better. It had features that I used. I kept the app & still used it as my primary weather app even after I moved from the area. I am deleting it now.

I used to love using this app. The new update makes it user unfriendly. I don’t like the maps. I don’t like the breakdown by day of how the weather is going to be. I don’t like the radar tracking! There is nothing about this app. that is nice to use anymore. Please change it back to the way it used to look and function! It wasn’t broken so why mess with it!?!

Don’t fix it. This is not a case of I don’t like change. In fact, I’m a UI/UX designer so I’m all about improving apps for an enhanced user experience. The UI is missing the mark. The design is outdated and follows a web format rather than design for mobile app. The UX is seriously baffling. The last version was appropriately trimmed down to allow users to get info they desired at a glance without excessive cognitive load. But it was also customizable, particularly the radar and preferences. Now with the new update the user experience is so cumbersome and not intuitive. It’s a major issue that gave me an abandon point feeling multiple times. I’m surprised because this news agency has a stellar reputation for web design. In fact, I used it as an example of a Heuristics review to show a good example to a client. The app was a functional version of what’s available on the web, as all good responsive design should be. I’m not sure what happened but I hope the reviews are read and taken seriously because if I get that UIUX process and can be patient to stick it out but felt like abandoning multiple times then I feel like others won’t even use it. That would be a loss from a very reputable news and weather team. Now for the positives… I like that the radar now shows the upcoming radar without stopping at current time. It was a pain before to have to go in to select future cast. The graphics for the current conditions are nice. More industry standard. Having the current conditions and the radar at the top of the screen is good UX because that’s what people likely want to see most in our area. The video forecast below it is useful and in the appropriate place in the hierarchy. The hamburger menu is fine but should align better with calls to action on home page. Adding a location has customizable features which are unique and make your app stand out without losing function or adding confusion. The remainder of the home page needs a redesign Pin it should be a button, not a hero image. Upselling the other apps should have a different design than the weather related info (current conditions, radar, video forecast). Asking for users to download other apps are different call to actions, so they need a differentiated heading and layout so it doesn’t confuse users as their mental schema organizes it the same. The ad placement is off. Jumpstart your morning is a call to action for your company. It should be larger than the ad that currently shows solar

I’ve used this app for years - until after the new and improved??? update. Radar is horrendous. Navigating is not easy at all. I barely use it. Had to download The Weather Channel app. So sad.

I understand you taking Tom off the app, but you didn’t need to change the radar function-where is the GPS function where you could see the radar tight down to your own street? That was a fabulous option that appears to be gone now…