Nexonia Expenses

The primary thing this app is useful for is capturing receipts on the go. If you capture a receipt and then crop the picture to fit your actual receipt, you cannot save. There is no save button on the screen. This app doesn’t do the primary thing that it supposed to do

If you use the feature in the app to capture and save a receipt. Once you take the picture and you edit it (crop etc) - there is no way to get back (go back to take a picture of an additional receipt, etc). You’re totally stuck. I had to kill the app. And no way to contact the software developer for leave feedback from the app.

How do you expect to want to use the app when it won’t even let you log in. I am able to use the web browser on my phone and laptop perfectly fine but the app won’t let me log in. It’s a little frustrating. You guys need to fix this cheap unreliable app.

When I do an expense on the app and save it. It never shows up on the desktop version. So I end up having to do a whole new expense report when I get to my laptop cause it never shows. Not good when I’m on the go all the time and want to input my information in real time.

This is the worst expense app I have ever used. It is has an unintuitive interface and is hard to use on a mobile device. You would think in 2023 they would have more integrations built in, but they offer the bare minimum. They also will frequently lose your data. Multiple times I have spent 30 plus minutes filling out long expense reports on the app, only to have them disappear when I hit submit. This is a terrible system, please choose a competitor like Concur if you can. Our entire travel team is pushing our company to switch.

On the new cover page you see a list of reports. However they are not the most recent ones and it doesn’t help speed up or locate anything. Why not pin the most recent reports on the cover page? Everything that comes up for me has already been expensed. So I don’t need to see any of it. Really we would like to see only open reports and maybe the last three or four reports before that. My 2 cents.

So I have been using Nexonia for 5+ years and all I can say is the new update just went 7 years backwards in time. App is more glitchy and buggy then ever, the new features don’t work like quick add receipts. This new update feels cheap and not thought through. This Company is on its way down, now that web3 is here, we will see a lot of these outdated companies fall behind. Very 2D company that won’t see the future coming. Quote me on this, 2030 nexonia will be dead.

This is the worst expense management platform that I have encountered. I consistently submit expenses that are subsequently missing (where is unfiled expenses now!?). Nexonia does not keep their Help/Support up-to-date, so the actual experience does not match the FAQs or Help documentation (but they keep shipping worse and worse UX/UI updates). The only benefit is that the employer can drive cost savings because employees have such a hard time submitting their expenses! Win Win!

Many people in our organization can only get data to update by uninstalling and reinstalling the app even though they have phones that are new and are up to date. Very inconvenient and a nuisance.

Unbelievable that it is almost 2022 and this mobile app does not support GPS for mileage tracking. There’s about a 10 step process just to add a simple trip to the store. We used to use Expensify and it was a one click easy to do system. It also submitted the reports for approval automatically. This app you have to submit manually. It seems as if this was created by the person that never leaves their office.