nib Health

Much better than Allianz

Find AI voice and messaging a circular route not answering my query. Eventually a human voice was able to assist.

I used to be able to make claims and check my remaining claim dollars but now it is just a basic list of links to green pass and contacts? Why?

Very efficient and reliable

Very helpful, understanding, kind staff.

Generally good app, but freezes every time I submit a claim. I need to close the reopen the app to continue.

I’ll write one when using card

Prompt and easy to follow

App does everything for you - click , allow camera access, it scans automatically, click claim. Fantastic

I would like to say I have spoken to 2 of your staff members over the phone and they have both been amazing and helpful. Thank you