NinjaOne Mobile

SSO is broken on iOS. Just keeps looping back and forth between screens spawning new logins. Have to cancel each to get back to the first login to kill the app.

Unfortunately there’s currently a login loop that prevents the ability to sign-in to this app, essentially making it useless. Development has been made aware of the issue, so hopefully they will get it fixed soon. At the moment, the app has been non-functional for about two months.

I love this app but had to revert to native login because something is up on version 3.11.1. Also, why do you need an additional MFA with SSO that already has MFA?

As of now it is unusable. Logging in just goes into a login loop. Support said workaround is to uninstall and reinstall 👎🏻

We have tied in Microsoft Entra ID SSO a week ago and ever since then the mobile app is unusable. The login screen for the app launches Safari and then endless pop ups asking to launch the web browser for login. QA is seriously lacking.

Can’t believe this is still an issue

I love the idea of being able to use the mobile app when I am on the go, but when trying to sign-in using Azure AD it is stuck in an infinite sign-in loop and whether you hit cancel or continue the same pop-up with the cancel/continue prompt keeps coming up and I have to try and be faster than the prompt to actually close the app to escape the loop

Unable to use app after last update. Not compatible with entra sso now.

While the platform accessed via desktop is great, the mobile app lacks in many respects. I’ve had a persistent issue with it being willing to leave me signed in to my account, wherein I have to go through the entire sign in process every time I want to use it , if it’s been longer than 20 minutes since I opened it. Moreover, standard things that should be simple enough, like resetting a user password for servers running Active Directory either seem to be spotty when they do want to open, or they act like they are loading details only to present nothing on the screen. In that same vein, unless it’s veiled somewhere deep in a menu, I don’t think there’s a basic feature to allow you to unlock a user account from the app, which is hyper annoying

Key Details Devices need to show (which are currently missing): 1. Storage Drive Capacity / Utilization 2. Windows Version e.g. 22H2 (not just the build 19045) 3. Processor Make Model 4. Graphics Card Make / Model 5. Scripts need to be sorted Alphabetically Please add these to the Device Details. Thanks!