Notre Dame FCU Mobile

I’ve used this app since it first came out, and appreciated the convenience it provides. However, for the past several months the “Pay bills” feature has not worked—no response when I select that feature. Please fix!!

so clunky, which sums up my experience working with this credit union…

cant even send or recieve money.

The app is blank when it opens. Uninstalled and reinstalled...still nothing. No options to do anything. Used to use the remote deposit, but can't do that...have to send the checks in. Disappointing.

My phone and iPad says the mobile app updated, yet the login seems to take me to Safari to your website. That seems strange.

I don’t know what programming tools were used to patch this together and actually make it run on iPhone. It resizes the screen in some sort of compatibility mode. Then it’s not a native app. It has a browser that displays ads for the website. It’s easy to click in the wrong place and end up in Safari. Plus, now I can’t log in to remote deposit. I’m guess it’s some sludge to reuse android code with no thought for UI? And why don’t they beta test? For how many more years will NDFCU ignore feedback? 5 more? 7?

The latest release is missing the auto-rotation. It is very difficult to use this application now if you have an iPad with an attached keyboard in landscape mode. Would someone please fix this? (Does anybody test this stuff?)

Well the update got NDFCU out of the stone ages but the "new" app isn't in 2019. I still feel that they are behind. In the app you should be logging in right away before any other options come up. I think when you go check your accounts it also needs a face lift. It is exactly the same. I feel like they just moved some things around and added face ID (which is amazing) to the app. Wish it was a better update with more features that made it like some of the bigger banks apps. I think this is where they are struggling at as people want new way to bank online and we thought it was coming since they pushed this new app so hard. I guess maybe they can get to 2015 within a few updates from here.

Honestly one of the worst mobile banking experiences I’ve had. IUCU, TCU, AAA CU, all have better mobile experiences. Way too many clicks, too many layers, the UI in each screen or area have different fonts, colors, menu and button styles and choices, etc. Not at all intuitive or responsive. The need to set up at least 3 unique user accounts/passwords for account access, mobile deposit, Irish account shield (so far) is bananas. Should be SSO within the app. Also no Touch ID and/or the inability to stay logged in is a serious detractor to using the application consistently.

I think the app could be more user friendly. Switching from Wells Fargo, the app is definitely lacking. It’s hard to understand the checking and savings account transaction lists. If you have multiple users on the accounts, it doesn’t show which person made the transaction, and just the overall layout is very outdated. Also, not having the finger print scan to sign in is a bit of a first world problem. I wish they would modernize their app to be more user friendly and have a overall cleaner appearance. But other than that, the app does what it is suppose to do.