obé | Fitness for women

I just received notification that my subscription will be renewed soon which I don’t want. I went through Apple to cancel the subscription and unlike EVERY OTHER subscription I have, obe doesn’t have the cancel subscription button. What is that about? I’ve just emailed them about this, I’ll see what gets done but this is truly a sad and desperate way to sucker people into “paying”. Don’t bother with app.

Like the other reviews said, it’s hard to cancel, and requires calling during work hours. Also, they provide 0 notice that they’re about to charge you, and no invoice is provided after the charge. If you sign up, monitor closely, check your credit card statements carefully. It’s super expensive, and is in USD, so be careful - one late cancellation and it’s hundreds of USD dollars gone. There are many other fitness programs that have more aboveboard practices. Buyer beware. I had called in to cancel last year but was told by Allison they have no record of it. And when I questioned the above business practices, they were dismissive and just said they will pass along the feedback. Hundreds of dollars gone, and absolutely no attempt by customer service to make it better. I expected more from Obe.

There’s no option to cancel directly on the app. What app still does this in 2023. This should be illegal and is very scammy. This is screaming “taking advantage of people by making it extremely inconvenient to unsubscribe”. I got a trial with FabFitFun and I’m super dissatisfied with this process.

I love Obe but I hate the lack of options available for subscriptions- either almost $50 CAD or almost $300 CAD a year, no quarterly options? Think of your customers outside of the US please! The exchange rate sucks. I won’t be re-signing up because monthly is a terrible deal, and annual is like three bills. I can’t justify the value and money I’d have to spend to keep my subscription active.

No simple way to cancel. Only way to cancel is by calling in during work hours. It has taken me months of calling and trying to get ahold of someone to cancel. In the meantime they keep taking my money. Feels like a shady scam at this point.

I really enjoy Obé. The amount of variety and choice in the workouts is fantastic. The different lengths of the workouts is great too. When life gets busy I can still squeeze in a 10 minute workout. If I want to make it really count I do a hiit class. If it’s been a stressful week there’s yoga. Usually there is really good instruction to help you maintain the correct form regardless of the exercise type.

There is no simple, visible way to cancel this subscription. It’s a completely unacceptable practice for any tech product/app in 2023. Obe…if you’re so confident in the quality of your product, why do you have to trap people for $$?? Acting desperate isn’t a good look #thirstyforfunds

I’ve tried a few workout programs and this is only one I keep coming back to. I love variety of classes, instructors, and levels of fitness classes offered! You will find an instructor and classes you love! Only reason why I can’t give this app 5 stars, is that there are some bugs that need to be worked out. Some videos would freeze or the audio would take some time to catch up. Also, some videos would not load no matter the amount of troubleshooting. So the app needs some work, but the content is phenomenal!

See above.

I deleted and reinstalled the app and the videos won’t load. Do I get my money back? My phone is up to date.