Octiv

How do fitness gyms use this app? You can’t book sessions, always user auth issues… make it make sense. I just want to book a gym class how complex can it be

The apps says I have notifications but I do not. Very irritating.

I changed my password on the website but the app don’t take it - it keeps saying it’s “incorrect”. Then, when I try to reset my password using the app, it states that an email has been sent to redirect me to reset my password, but I haven’t received a single email. I have uninstalled and reinstalled the app multiple time to no avail. Incredibly annoying.

Doesn’t send emails to notify of bookings and changes to password etc. Basically never ending functionality issues ☹️

Switching between apps or minimising the app puts you straight back on the login page , undoing all notes or actions performed unless app is opened in the browser.

Ever since moving over to Octiv, my facility has never functioned as well as it does now. My clients and staff love the app and the user friendliness. All the functions are well thought out and integrate perfectly into how we want our facility to be run. 5 stars from us.

The app works alright mostly, but lacks some basic features like showing users notes on the whiteboard and gif replies. The UI also lacks some polish with text being cut off in comments , and general user friendliness lacking e.g. displaying past logged weights/times when the same movement is programmed again.

I faced multiple errors when trying to create my account and log in and still wasn’t able to book a class. It has not been an easy app to use

What would be really helpful is if you can highlight the current day with a round circle.. a visual reference especially if you scrolling back and forth through the dates/weeks Also as a visual reference, a small “badge” like dot on the calendar days to quickly spot the days done training Great app Edit : You guys indeed updated the app with these suggestions.. thanks! I hope/think it gonna help alot

Having trouble with the app giving a “Time Out” error message almost each morning. Having to uninstall and reinstall the app almost daily to book for classes. Not sure if it has something to do with moving between home and mobile data and gym wifi networks. Could you guys maybe look into it, as a good couple of people at our box has the same issue? Thanks