Oklahoma Natural Gas

This app is probably the easiest to navigate through super easy to view your billing statements pay your bill what ever you need

The app is terrible. Signs me out often and the password reset option doesn’t make it to my email. If we’re only allowed to use this company then the process shouldn’t be this difficult. Build a better system.

My gas utility complains about late payments while providing this sorry excuse for a payment system. Did paymentus even hire software dev engineers or was this a school (High) project.

I don’t know if they look at these reviews or not, but it is rather annoying having to re-enter my information every time I use the app. Even after checking “Remember me,” it in-fact does not remember me and I have re-enter my password. If a fingerprint or Face ID feature was added like every other utility app has, that would be awesome

This app is literally 10x harder to use than their actual website. Avoid it!

I’ve used this app for several years without a problem suddenly something changed …. My login & pin are no longer recognized. At first it took a long time to except my info & I would play around before my info was excepted, now it’s a hot mess! I assume no one is updating the app!

This app needs to be fixed, because I can’t make my payment on here. I’m getting real frustrated.

I just tried to log into my account on the mobile app and it’s telling me wrong username or password. Seconds later I used that same username and password to log in via desktop. This app is garbage

Unable to view statement without enrolling in email statements. I want a paper statement and be able to view statement in mobile app.

The app fails on so many levels. The UI is horrible and many functions do not work. It seems that ONG does not invest in testing before deploying new technologies.