Omaha World-Herald

I suspended my subscription. I’m a snow bird & don’t need it. I saw an offer for 3 months at $1.00 . That’s worth it to me. Tried to sign up & pay. Kept saying error. I gave up. Called subscription department to say take us off suspension & just stop cancel us. 4 days later got a call i couldn’t take. Week later an apple- world hearld charge appears from Apple for $27.81. It’s was not authorized, approved or requested. They just decided to steel my money, if they could. Steel might be strong but without attention, it’s the same thing. I feel sorry for OMH. Dying industry. There technology & customer service will aid in their demise. Call them & easily resolve the issue. Forget it. Essentially they are not worth the trouble.

Really disappointed with the OWH app. The formatting is awful and the layout is not user friendly. It’s difficult to search for specific articles and as a paying subscriber to the World Herald, I find it surprising that there are so many advertisements still littered throughout the app. Makes for a frustrating user experience.

Links don’t work. Search function doesn’t work. Crashes regularly. Worthless. Update…App developer response explicitly implies I don’t know how to navigate the app which is causing the problems. Yea, cause I don’t know how to “click” a story/advertisement poorly disguised as a story. Or how to click on 3 week old stories still populating the home page. Yep.

This app will not open on apple. ???

this app has more interstitial ads and popups than any website ever did, even in the 90s. it also forgets your sign-in information constantly when the mobile website remembers it. as far as the paper goes, the writing has really gone downhill in the past three years. unsubscribing since a combination of other local outlets do everything better. check out nebraska examiner, silicon prairie news, grow omaha, and huskermax.

Why do we pay so much for OWH only to have an app filled with ads and videos? A service we pay for should not have such a spammy app. 0/10

If you love logging in and out of apps you’ll love this one. While you’re logged into the app, if you want to read anything beyond the headline, the app makes you sign in. But you’re already signed in, so it won’t work. So then you have to log out, then log back on. It’s ridiculous.

Content disappears when you scroll. Real estate listings included with news. Feedback goes to a BHMedia email address. The World-Herald is owned by Lee Enterprises. Berkshire Hathaway hasn’t owned the WH for years. Of course, no response to feedback.

Update 5/15/21: Pop up ads continue, but worse with annoying videos. App keeps you logged in until you want to read an article then must log out and back in before you can read it. It will give you a pop up to login but not anywhere to put information in. Must go back to app, logout then back in. Sooooo annoying. Update 9/12/21: It gets worse…now pop up ads as soon as you open the app. I’m a paying subscriber, this should not be happening. It’s also super annoying that the app keeps asking me to log in instead of keeping me logged in Hard to figure out where to find all the news articles. Finally figured out you had to go a news article to get to the menu with more options. The old layout was much better to see categories. Now I’m trying to read articles only to get the pictures but not the story. Tried copying a link to open in a browser and it’s the wrong article done this several times with different articles. Also tried to favorite the articles but again wrong ones were then listed. And it’s bad enough that the app can’t keep a subscriber logged in. Go back to the previous version. And beta test before pushing out updates!!

Having to watch an annoying video every time I open the app leads to this one star rating. The content is fine.