OneDay

I work in senior living and this app is a total game changer!

I am on the current version of 4.7. Honestly I have not taken video through the app itself but on my iPhone. Then I upload it to OneDay. Since I have many families to send my activity events, once it uploads I use “share anywhere” and send it to my work email. After that I share via email since I have my family members emails saved as a group. No crashing at this point……

The 4.0 update has made the app basically useless! It’s extremely not user friendly. It took me 45 minutes to send a video because of freezing, crashing and extremely long “processing” time. Awful! Awful! Awful!

Latest update crashes. Does not save videos, difficult to navigate. Unable to upload anything. Have contacted the company several times with no response. Unable to complete my job because of this.

New update to 4.0 has caused nothing but issues, there were issues before with videos stuck on “composing” for hours or sometimes days but now the App continually crashes and does not save the content you’re in the middle of creating. There are also fewer choices of interview topics. I am required to make several videos weekly for work and am unable to complete because of constant failure of this app.

The app keeps crashing. I can’t update the thumbnail of the videos. It’s stuck on “composing” before timing out and crashing. EVERY. SINGLE. TIME. I wouldn’t recommend the app

I’ve tried all the trouble shooting that the engineers have told me but still have the same issues. Like to upload pre-recorded videos because I can edit beforehand. Despite all the formats of the videos and lengths being similar, only some videos will upload regardless of how many times I try. Makes what should be a 2 minute process turn into a 2 hour process and it’s ridiculous.

I experienced the same problem as others in that when you download the App there is no way to actually sign up for an account. You have to get in touch with the sales team in order to get set up. I told them that’s not really how Apps work. I finally got in touch with someone and I’m still not signed up. They said they would contact me tomorrow. Not exactly hungry for clients.

I have downloaded this app and I can’t even set up account. I have sent emails and no one has responded. How can I set up account so that I able to use this app? It takes me straight to a sign in page and I have never set a password, etc... so no luck.

Open app and asks for email and password which of course do not work because there is no place to sign ip for an account