OpenAir Mobile

UX leaves very much to be desired

Can’t approve timesheets, no invoices

This is the worst expense app ever. It's slow, their server crash frequently, you need a calculator on the side because it doesn't even calculate the mileage total for you. Horrible app

This tool is fantastic for my technician services team, easy to login, easy to use, syncs seamlessly with NetSuite. Finally a tool that our technicians can have at their fingertips for access to their info. Has a lot of the reports that I need to manage my team and see to see how productive we are.

Once I had navigated through the nebulous & vague login process, the app eventually let me in, but never synced. It’s a blank grey void with an OpenAir logo at the top left.

Not possible to update the data from Open Air in order to use the app.

Interface is absolute bare minimum effort, makes entering time complex and time consuming. Wish it could duplicate time entries and would auto-populate remote data (instead you have to search, but no autocomplete!)

I was looking for a better experience for entering time and expenses through openair. That is when I found the openair mobile app in the app store and gave it a try. It seemed promising, but it does not work as advertised. The timesheet entry works to the extent that you can create timesheets and enter time to a project, But it does not let you select an associated task as the drop-down menu appears empty. At least you can create a timesheet, but it is useless there after. If there are multiple tasks associated to a project they do no show up. The drop-down menu for tasks, or lack thereof, is an even bigger problem for expenses. You can't save partially complete receipts as the task field is mandatory. All you can do is create a new expense form, it is useless beyond that. I have asked our IT department at work whether or not it is something we can enable on our side of things. If not I hope NetSuite can fix the problem. There UI is atrocious when entering time or expenses through a web browser. I've rated it one star simply for existing.

Nice and usable and a fast way to get timesheets in. However, it's buggy. I've had to reinstall it twice because it kept crashing. Also some of my timesheets projects or tasks don't show up after syncing so I can't properly allocate my time. Lastly, it's not obvious that after entering some data onto your timesheet that you must sync again to get your data onto the remote system. Its got potential but isn't reliable yet.

This app works exactly as promised and delivers the basic functionality needed for mobile workers.