openigloo: Rental Reviews

Needs a lot of improvement this app

You can’t see most of the information about a building until you’ve submitted a review yourself, so it provides little value to first time renters.

This app is an awesome idea. The NYC rental market is extremely deceptive and difficult to navigate - I have often wished that I could call up a former tenant before I moved into an apartment and ask them about their experience, and this platform provides exactly that.

Particularly loved the summary of open litigation, code violations and recorded bedbug cases. It would take hours to check that myself! Brilliant app and idea.

Finally an app that will help apartment seekers in NY to vet buildings and property managers. Works great!

The transaction went smoothly with the realtor he was helpful. they asked me to continue paying the rent on this app, i did then after few months they added small convenience fees asked here through the support, sent multiple emails asking what the convenience fees referring to they never replied to any of my emails or the support chat they keep sending me emails to pay rent + late fees. The rent is already paid directly to the management office take me off your email list.

I am looking at a new unit I am thinking of moving into and I noticed one of the reviews included my own review of my current unit. As I read the other reviews, I realized they were all from my current building. This app is clearly querying the wrong reviews and mixing in reviews from my current building. I logged into the web app, and the reviews appear to be showing correctly and not incorrectly showing any reviews from my building. Everything else about this app is amazing, but this is a MAJOR issue as reviews is the primary value proposition of this app.

finally we got blessed with an app that actually shows you what listings will be coming up in the future. i swear once ur lease ended you just had to wait for luck of the draw on what’s coming up for the next month and most of the time pickings were slim. now you can actually plan ahead and work out a deal before the apt even drops. only flaw is they gotta add photos of these places bc i still have to use streeteasy to actually see most of what these spots look like

Love it

Could do better covering more areas