Oshi Health

My experience with Oshi Health started with promise but quickly soured. Initially, their care seemed promising, but over time it became clear that they were more focused on ensuring I had one visit per month—presumably to charge my insurance—than on providing effective or ongoing support. Between visits, communication was minimal, and the care plan didn’t feel impactful or tailored to my needs. It felt like the process was going nowhere. The situation worsened when I requested a simple letter for FSA reimbursement. I was told I needed to reestablish care and of course pay again, for a letter based on advice from an earlier appointment in January 2024, which seemed like an unnecessary step. To make matters worse, they even attempted to charge my insurance for a visit that never happened, further eroding my trust. Overall, the lack of meaningful progress, minimal communication, and what felt like a revenue-driven focus made the experience frustrating and not worth the cost. I hope Oshi reassesses their priorities and focuses more on effective, patient-centered care rather than maximizing billing opportunities.

Everything has to be done through your phone including visits. Computer telehealth not available. Also, OSHI told me I would only pay a copay and then I got large bills. Service provided was not helpful at all. Not impressed or happy.

I stopped care with Oshi after receiving a bill for an appointment I didn’t have. I don’t appreciate having to pay for phantom appointments. The GI doctor and nutritionist I saw twice were ok, but their advice was very generic and really didn’t offer helpful recommendations beyond what I already know. I’m disappointed that my insurance recommended this company to me. Update: I see Oshi provided a generic response to my review, about as generic as the help provided by their doctors and nutritionists.

It was like she knew me right away. Kind and care. Listened to everything I had to say. Excited for my next visit and future.

Oshi is so helpful for me! 100% covered by insurance and meets my needs for my GI health by treating the whole person and not simply medicating me blindly to try and “fix” whatever the problem is.

The provides are great! They answer all questions, take time to listen and are thorough explaining concerns, solutions, test etc. the app is simple to use. Very easy to schedule, cancel appointments, find appointment summaries, To Dos and message care team is all easy to find.

They have a unique approach to care that is unlike any GI care I’ve had before. It’s been so helpful and I’ve seen a lot of improvement in my health.

Love this app and what it does for people with Gastro issues. Focusing on everything!

I started with GI issues time ago, however I did not know I have access to Oshi, until I needed to have an online consultation. I am so relieve, that I have my gastro, a nutritionist and a GI behavioral specialist taking care of me. It has been a game change! I am still learning how to eat, what to do in case of a flare and learning how to deal with this change since my diagnosis of IBS. I am glad that it is not one consultation and a prescription, this holistic program for a year is super important as I have to learn and listen to ny body. It is a lot of work but I started feeling much better! Dr. Choi, Adequiz my nutritionist, and LaTia my GI behavioral guide are the best team of professionals.

I have had two different appointments now through this service and I am very impressed. Both providers gave me more than enough time and allowed for open discussion on possible ways to treat and what would be best for me in my current health state right now. First, I met with the GI Provider, we spoke in length of my medical history and what has and hasn’t worked. She made recommendations and set up further referrals. I then met with a Registered Dietitian who helped me look into building a stronger nutritional foundation to help alleviate my ongoing GI symptoms. A few calculated changes have been implemented so far with big results. So glad to have found OSHI Health. I would definitely recommend this service if you’re looking for providers to truly listen and take the time to understand how they can help you.