Not well designed
The plus: worked eventually Downside: - no applepay button. Had to jump back and forth between two apps to type in my credentials - confusing if you don’t know how prepayment work. It tells you to press the “i”, and when you click on it, it tells you do the same thing again, but there is no i. From reading the app, it looked like you had to prepay for the prepayment period , but in reality that is the period when you are allowed to prepay for the following period. Unclear and why even limit this? To figure this out, we had to call. The plus side: the phone number was right there. The downside: couldn’t click on it, had to type it in. A voicemail in French which we couldn’t really understand as whiney tourists. Then it said press 9 for English, which did nothing. In fact, no menu option did anything. After making a symphony of touchstone we gave up and stayed on the line and eventually it connected us to a helpful person.