ParkDC Permits

Terrible app, not intuitive at all, not user friendly at all, burn it down and start over pleas

I use this app to approve visitor parking when out of town guests are staying at my place. However there are several annoying features that make it frustrating to use: 1) it is not intuitive. For example, for overnight guest parking you have to select “multi-day” and then set the recurrence to “daily” in order to have different start and end dates for overnight guests. This has confused every single guest that has tried to use the app to send me a parking permit request. 2) you cannot print permits from the app. It has a button to print, but the PDF it generates is a blank page. After approving in the app, you still have to log into the same account on a computer to be able to generate a pdf with the actual permit details on it. 3) you cannot have multiple accounts that can approve the permit for a single house. This can be extremely inconvenient for housemates or spouses who are not in the same place when coordinate plans with guests.

This is the most poorly designed and confusing app I have ever seen. It is utterly useless.

No way to “schedule a vehicle”. When adding a vehicle, only times can be selected, not dates. Then the vehicle is NOT added to the permit. Also, no way to print an active permit. It states “permit not available”. Getting a paper permit allowed visitors to park for two weeks. This app requires me to renew visitor passes every day. DDOT website states residents can get a permit using the app. This is incorrect. This app only works for visitors. There is no clear way to renew or obtain the RPP (DC residential parking permit). Minor: when clicking on messages, you can see the beginning of the message but there is no way to open the message to read the whole thing.

The guest parking permits won’t print for me.

I can’t even get past the registration page as it doesn’t allow my address within the city. Are raccoons running this thing?

Without question one of the most nonsensical and useless apps I have ever used. How many tax dollars went into producing this trash? This is a national travesty. Who approved this? Everyone involved with this should be shamed, embarrassed, and prohibited from doing anything ever again.

Exhibit A of DC government dysfunction. Extremely confusing, frustrating, non-intuitive, difficult to navigate, etc. Simple task, getting a visitor parking permit, cannot be done on app. Desktop hardly better. Printing requirement, insane, cannot be done at police station. System broken. DDOT 24/7 number=vacant. Just total utter breakdown at every possible level. Our tax dollars at work.

This is a terrible app. Needlessly complicated for both host and visitor. Wish we could still just go to the police station and pick one up.

To describe this app as illogical would be a disservice. It simply does not function by any rational rules. The separate instruction found in the web show screen shots that do not confirm to the screens shown by this abomination of some incompetent creator’s fantasy. It should be used only as an example of bad development work.