ParkStAug

This app is a piece of junk - it wouldn’t work and had to use one of the kiosks in the parking lot. A waste of time.

It was a challenge to get our payment method added. I need to see if our St Johns County resident discount was added. I was not able to extend twice on the app and ended up with a $25 citation for overtime as we were walking back to the car. I guess I should have just paid for the full time allowed of 3 hours. Loved the park now card. Hate the app. Why get rid of the card and force me to have yet another parking app on my phone?

It's sad that a city that relies on tourism would institute such a non tourist friendly app. There's so many great parking apps out there. The app itself is fine, it's the fact they made tourists download and set up an app instead of using one of the prexisiting parking apps. Shame on you St. Augustine.

Just try to avoid parking in these areas! $10.00 for 4 hrs max is not bad, but if you go over its a $25.00 citation and another $1.35 for online payment. The guy next to me didnt even pay the first time, so bikes were there same amount of time, he paid the violation at $25.00 and I ended up paying $36.35!!!

Only takes credit cards if you have a parknow card. Only residents can use a parknow card. It used to charge directly to a credit card.

It would be very helpful if the banner that pops up to tell you why the lot you are in is not available (ie. It is free that day for a holiday) stayed visible for more than 1/8th of a second.

I certainly think I the app is convenient, but I’m disappointed that you’re charged a “convenience fee” to use it. I also think it’s almost criminal to not have the app prompt you when the session is about to expire OR to inform you at 8 a.m. that if you’re still in the spot after hours, that the fees will resume again. Please fix this. I got a $25 citation (plus convenience fee to pay it) for parking from 8:00 to 8:40 because of this.

The app doesn’t work when in many parts at Augustine, therefore you can’t extend your parking time. Phone reception is spotty and I couldn’t get the app to work at all. It’s easier to just park in a lot for the day.

I looked at the other reviews to make sure it wasn’t just user error on my part. Sadly the same issue I’ve been having with this garbage app is the same issue people have had for over 2 yrs. Complete waste. If St Johns County paid for the development of this app they need to sue them and get their money back

Another “Useless” review. Where does it allow for my ParkNow card for a local discount? I just paid over $5.50 because I couldn’t use my already-paid for card!