Passport.app

When I first downloaded the app it was working perfectly fine, but after a few months it decided to refuse to use face ID even after hitting the button repeatedly and I considered the app to be obsolete for me.

No matter how many times I try, passport chip reading doesn’t work anymore. At least with Brazilian, Italian and Portuguese passports. It detects the chip, starts reading but then it fails. Please fix.

Took 20 try’s to enter my country (USA), then ….. every time I had to re-enter EVERY OTHER entry ALREADY entered.. other reviews say app is great to remind for renewal.. guess those folks don’t know if to check a simple date… idk.. .. just see zero use for this.. can I use it @ customs?… ummmm.. no

I really want to like this app: 1) App refuses to scan the biometric chip on my Passport despite 6 different attempts. 2) Unable to take selfie. Fix these two issues and this would be a great app!

Love it. Simple and easy to use. Won’t forget renewal again. Suggest ability to manually add other ID docs or visas

This new version is awesome. The ability of the app to use your phone to read the chip in the passport is a fantastic improvement. An important extra security measure. Easier than ever to scan passports and the expiration warning is a trip-saver. With family overseas, we travel frequently and this app helps me keep track of everyone’s expiration date. Can’t recommend it enough. 5 STARS!!

I had all my passports in the app. Then I was going to add a new passport but I can't pass the contact information screen. After several tryies, the app lost all my recorded passports. App should have a way to export and import all passports. Support for passport chip should be improved. It worked for a Brazilian passport but fails with a Portuguese passport.

whenever we can travel again I need to be sure that my passports ( I got 2 citizenships) will be all valid