Pawscout Pet Community

Either the app wants to update the tag or tell me, that the tag isn’t the right one. Or, the tag can’t be found! Waste of money

It does not work. That’s the short version. The gps on it is wildly inaccurate. It’s not even close. My cat who could be right next to me is “not in range”. However when he is in our garage and I am an acre away he is right next to me according to the app. I understand that gps can never be truly accurate but this is just overtly awful. If a pawscout was a dollar id say, “ go for it” however it was not even worth the 22 dollars that was paid for mine. I’d recommended springing for something slightly more expensive like an AirTag if you are looking for something to actually keep your pet safe. I know this review is for the app but I want to try the word out there anyways.

I’m reading reviews and noticing people are talking about being “alerted” (i’ve never been alerted, even though I let him outside” outside the Bluetooth range and batteries inside the device.. I have no clue there are batteries in that quarter sized collar clip on. I’m glad I perused the reviews, bought it new in the box I thought I read the directions and shizit. I think it may vaguely tell me where Rocky (my cat) might be? The device (as I know of it right now) really it’s just hopeful thinking - a pseudo sense of relief if you will, and if this thing actually performs as stated in the reviews, well that would be such a freaking weight lifted. Obviously I worry about him when I let him out. Please reply or e-mail or something because I paid for your product and obviously expect it to perform & quality customer service. Thx

No place to put in contact information if lost pet is found? I didn’t buy this for tracking just so if a neighbor finds my cat they know who she belongs to. I can add contact to microchipped but not the app account.

When someone scans your lost pets tag all the contact info and name should just pop up without having to go through multiple steps. Subscription services were a bait and switch as it said absolutely nothing about that anywhere on the exterior of the package in the store. Seems like it will work well if whoever finds your pet is patient and tech savvy to click on all the options to finally get contact info and your pets name.

Annual subscription $9.99 so it said. But after I purchased the annual subscription my account stated it got charged $27.98.

It refuses to lemme log in or send me an email so I can. Nothing has changed since I made the acc. This is the first time I’ve logged in since I have. It’s annoying I paid that much to not even be able to check on my pet. Great idea, stupid, annoying, & in my opinion, not worth it with the app.

Waste of time and money. It worked for a few days and had worked since. I changed that battery and still nothing.

This is great I can track how long our walks are and share lots of sleeping and cute and playful posts and make new friends!!

Not worth the hassle, worked for about a month then trying pairing is always an issue and customer service takes for ever to respond.Guess an AirTag will be on my Christmas list.