Pay-GPWA

Highly upset because I did not have a vehicle at the moment to go make a payment. Not only does the app or online payment not work, but even the pay over the phone wasn’t working. Left a voicemail twice because apparently they were too “busy” to take my call, only for no one to return my call. I was left with no power overnight. I left a voicemail around 11am and again around 3pm. Do better GPA pls. This summer heat is no joke!

Love this app!

Online payment options are no different than visiting the site using a browser.

Fix

Since the update, every time I try to log in keeps crashing I can't log in

I downloaded the app cuz i thought would be easier and faster than going in person. App is always lagging or crashing. It said there was an update— checked and nothing? The system is down and I can’t even pay via website or app. The app doesn’t even not remember your password or do fingerprint/faceID. It’s 2022.

Almost impossible to pay your bill in person, this app, or on the website

It made me go through the long process to set it up for username and pass and then when I retype it all back in it to login it keeps saying that it’s wrong username or pass. I repeated the steps over and over and still the same issue. Really great way to piss people off and time.

The App doe not remember User accounts or passwords and requires logon every time. Does not allow Keychain automatic access to payment info, which means you’ll need to physically type in your credit card info EVERYTIME (and - of course - separately for GWA and GPA. Only suitable for people that like typing with one thumb (while holding a credit card in the other) vs the web version that at least allows for some form of copy paste.

This app just wrapper for website. Don’t really add functionality. 1) No TouchID. Need to enter credentials every time. 2) No Apple Pay and even no saved cards. Need to add it all every time. Take long time and not secure. 3) Not possible to add several accounts. 4) No notifications about new bills.