Payanywhere: Point of Sale POS

I’ve used this service for years. All the new updates have created nothing but problems. New feature for tap to pay has not been useable since added. Very frustrating. I have updated version and and tried deleting and restarting app.

Every time I try this feature, it always says “An error occurred while initiating Tap to Pay on iPhone. Pls try again later” Useless!!!

I worked with them for years, they have terrible service and when I wanted to close the account. They charge for a cancellation fee without letting me know, never mentioned and never clarified to me. Thieves and dishonest. They wanted me to refer people to their business NEVER!!!

This is the worst system I have use to take payments. Does not accept payment from cashapp cards or chime. Called about the issue and was told the banks were declining the transactions not payanywhere and to have my customers call there bank. This is a problem with payanywhere and these particular banks. Why should my customers have to call there banks, everyone of my customers who tries to pay with either of these should have to do this??? No payanywhere needs to get this straightened out with the banks not my customers. This is the job of payanywhere not the customers. App is a mess hard to find anything about what is going on with my bank transfers as well as many other problems.

This app worked pretty well until the last update. Now it won’t let me input customer information,text receipts, take cards over the phone or save pricing. I removed the app several times, reentered my settings and it will work one time then falls on its face again. I am very frustrated

Here’s an update. This company just now started calling me telling me I owe them a monthly fees that they just now made up. The only reason I was using this company for five years was because I never had a monthly fee and suddenly they have one and cancel my account without even telling me anything about it. They have collection people calling me for a monthly fee and that’s the first I’ve ever heard of it. These people are a scam stay away from them. I’ve had no problem with them for five years and suddenly something has changed. I used this company for a few years and then suddenly with no warning or reason they canceled my account. I guess they don’t want any business. There are several others that would love to take their place so I’m moving to another company. They won’t even answer their phone and I get messages that their phone is disconnected. So they just replied to this saying that I need to reach out to the customer service. But I did and their customer service said that they just canceled me for no reason. Because after me using them for years, they just suddenly decided they don’t want my business. So their reply below telling me to call customer service is useless. Your customer service is the one that canceled my account for no reason!

This has become an embarrassment to try to use. 85 percent Zelle now 14 % cash 1% your SFA!

Stop forcing a log out after brief periods of inactivity. No other payment app does this. Or maybe allow for face ID to log in. Having to stop and re-enter my log in every few hours is not productive.

Talking to your customer service is like talking to a robot. They don’t listen or retain information. I’d rather talk to a wall.

Company fraudulently took $1000 from my account. Said it was for some risk fee that was NEVER disclosed at the time the account was set up. Company agreed to refund the charge and close my account. Since then has given me the run around and I’ve been bounced from departments to department and nobody knew the proper information. Now 3 months later I find out I supposedly had a previous account in collections due to not returning a payment terminal I NEVER EVEN RECEIVED! SO they decided to take my refund and apply it to the past account WITHOUT MY KNOWLEDGE OR PERMISSION! I have received ZERO services from this company and they just got a FREE $1000 from my business. EVERY SINGLE PERSON I have spoken to has been rude, unprofessional, and unaware how to properly do their job. DO NOT DO BUSINESS with this company! They will take money without disclosing to you first and do nothing to help you as the customer they do not care all they care about is finding ways to take money from you! DO NOT give them your information! They are very deceptive!! SCAM ARTIST AT THEIR FINEST!!!