NEXT-BIM Explorer

Stripe customer for 6 yrs, they have no customer support only AI responses. Which never answer questions. Stripe will abruptly suspend your account with no explanation that you can understand. Again everything is AI generated. If AI think you have fraud your shut down for 99days no access to funds no explanation. SQUARE IS A MUCJ BETTER PLATFORM

This is a good app to take in person payments. I’m using it with a Stripe smart card reader, and I love how it integrates closely with Stripe, since that’s what I use for my main online business.

I love this we quality open minded Free will fast pay

I recently started using this for my business, I purchased a reader and everything. After just a few weeks they now require a passkey which has made this app unusable. My employees shouldn’t need my phone or finger print to cash clients out. Why did you ruin such a great app.

We are a small business and we use stripe to take credit cards. It’s my first time using them, I went with them because they claim to have a 2.5% service charge, which is incorrect it’s 4%. I process the transaction of $77,000 which goes through with no issues, they take out around $3,000 in service fees, then a day later send me an email saying they are terminating my account because it is too high risk, which is okay as long as I get fully refunded the $77,000. Come to find out I do not receive the $3,000 in service charges back even though they could not process that kind of money. I then go to square and square tells you from the beginning the cannot process charges over $50,000 which would have saved me a lot of hassle and money in the end. I do not recommend strip at all, zero customer service and basically a scam.

I initially was approved to accept payments, so I collected over $600 through this app, over the weekend. Despite providing them with all asked for documentation and verification, they deemed my business “too risky”… and later returned all money back to the card holders. Absolutely a nightmare! I wasn’t able to reach anyone on the phone. Only through email where they responded with “there’s nothing more we can do”. Completely unacceptable. Do not use this app !

I have been trying to get a payout I was told 14 days when that 14 days came up no payment and when I checked the account it says my account has been disabled due to me not confirming my account. After hearing that I tried giving the refunded for the 2,200$ amount back to my client at which they told me I couldn’t do that due to my account being disabled. So after reaching out through 30 emails since you can’t call them (they don’t have a phone number support line) none of them were responded to but 1 which was very generic and copy and paste told me to just give a refund to the customer which I told them it wouldn’t let me so know I’m stuck in limbo where my client thinks I’m trying to scam her out of money absolutely the worst company I have ever had to deal with horrible customer service and quiet possibly scammers!

Out of nowhere, the Apple commonly reset requiring, you don't have to re-login in front of your customer and then it wipes out all your settings so if you have tips and gratuity turn on, it's now turned off and you just lost out on your next tips. This is a money losing app the way it's configured.

Great place with lots of things

I open a account and the first day works fine next day I receive a email saying that they couldn’t support my business anymore and then they have to refund all the money to the costumers theft app do not use