Peak1 Admin

App is not user friendly and difficult to navigate. I often have to switch to the website. The website is just as useless.

City of Everett switched fsa partners again. So now I have to figure out how these guys work. Old partners had my hsa account as well but looking like that doesn’t transfer here. Now I have to find out how to access that. Always nice when things get shaken up and the pee ons don’t get the info…

These idiots don’t have my insurance provider, nor can they update people’s addresses. Overall, a garbage app by a garbage company.

Far too often I am unable to login. Thus I just have an icon to tap and see if I’m lucky that time. When my lucky stars do align, I haven’t had an issue submitting once I can login.

The app crashes every time I enter my login ID.

Every time use my HRA card it makes me attach a receipt. Which itself is annoying. I do this by attaching a screen shot of my emailed receipt. However, when I switch “windows” from the Peak1 app to my email in order to find and then take the screen shot, peak1 says it had some kind of failure and makes me sign in every single time. It’s getting old. Other than that little tid bit it seems to work well.

When it did work it was confusing to navigate and would never remember login info. Now it crashes on launch. This company and this app are both garbage. Their customer support are rude and clueless, if you can even get them to answer the phone. If I had any other option through my company I would use something else, but I’m forced to use these guys.

Makes submitting records and receipts easy.

The request to rate the app always pops up when I launch the app and it keeps on popping up until you can beat it to the punch by hitting the sign on link before it pops up again. Very annoying and has been happening for months!

Made the new one so you can store pics of the receipts. Super convenient.