Pegaso Pro

Says you must park in a designated area yet won’t tell you where the designated areas are even though you are trying to park beside all the other firms scooters. As such you are left for it to run out out of all your credit

Just back from Costa Adeje , downloaded the app whilst we were there , and scooter wouldn’t go after it took the money from us , wheeled it about 20 yards and then just left it where we picked it up . £8.50 from my bank for nothing , rip off

8 minutes ride cost me 10€. You can ride it but you can’t leave it wherever you want, drop off points are only few.

I wish I never downloaded app and put details in. I got charged twice because it wouldn’t allow me to park the stupid scooter; they would have tried to take more if I hadn’t blocked my card. Customer service are useless. I’m currently trying to get them to close my account and delete all my data. I will be getting a refund from my bank and blocking them from trying to take anymore from me.

Do not use this company the scooter messed up after 5 minutes and they still charged 10 euro got another one that lasted 10 minutes and they charged 10 for that to then took an extra 10 euro out of my account stay well away Hopp much better use them they have not refunded us hard to even get a reply discusting scammers in my opinion

Tenerife parking locations are miles out on the GPS so you can’t park in many. Complicated to end session when there are tech issues with ride.

Initially I wanted to ride for 10 minutes. In the zones. I was charged 5 times 8.95£. Even though I had finished the ride. Won’t be using again

Charged me twice and put money in unwanted wallet. Then couldn’t park the thing in straight forward manner as gps parking zone was not accurate absolute farce.

Most expensive and slow scooters available. Even if stranded you don’t have the option to walk to designated parking spots. Only option is to spend another ten euro on a very short distance. No customer service. Would steer anyone clear of these absolutely AWFUL AND OVERPRICED SCOOTERS

This scooter app is TERRIBLE even if your stranded and the only option you have is a PEGASO Scooter, I’d rather walk home… charged me and my partner twice costing in total €40 for a 5 mins ride each and my scooter wouldn’t let me “end” the ride for a further 15 mins despite being within the parking zone. I have photo and video proof of this. Me and my partner have reported the issue to receive refunds but still waiting… we now have money sitting in an unwanted “wallet” on the app which we didn't authorise.. DO NOT USE THIS APP there are much better options, even other scooter apps available.