Pentucket Bank

I don’t like the changes to the app or the Collins system. Pentucket Bank has lost its personal touch which is one of the things that I love about this bank. Now, in order to talk to my banker about personal financial issues I have to call a center where I speak to a rep that I don’t know instead. The app also used to deposit my checks immediately and now I have to wait for the funds to be deposited. I may be looking for a new small bank or credit union unfortunately.

Too hard to take picture of paper check to deposit that app accepts . Keeps saying wrong size, doesn’t match. Multiple attempts, please fix!

Checking deposit photo is much too sensitive. I am constantly having to retake the photo of the endorsement side due to “not clear image of endorsement” even though it is clear as day. This needs to be addressed now that this feature is far more important now more than ever.

I love the Pentucket Bank mobile bank app. It is easy to navigate and everything I need is there.

My only beef is I wish I would allow external transfers, but overall it’s solid.

The app is great and works fine, but I wish the bank supported Apple Pay for its cards.

Love it!

I'm a new customer to the bank but I love it. The mobile app is great and easy to use!

I love this app. I can easily access my account info, make transfers and deposit checks in seconds.

This app is very easy to use. It's great for checking your balance, transferring funds between accounts and paying bills.