Perfume Tax-Free

Claim tax refunds on your purchases at the Fragonard shops and perfume factories in France!
This service is only for customers who live outside the EU and who are at least 16 years old. To our friends living in France, we’re sorry, but you cannot use this service.
The Perfume Tax Free mobile application is an alternative to traditional tax refunds:
• Manage your VAT refunds independently on your smartphone;
• Get up to 12% of your purchase amount including VAT deposited directly into your bank account;
• First digital tax refund application authorised by French customs.
Technology is at the heart of everything we do. Go digital to receive your tax refunds in only 3 steps:
#1 SHOPPING & REGISTRATION
Shop in the Fragonard stores and perfume factory stores up to a minimum amount of €310. Don’t forget to keep your receipt to get a tax refund. You must register in store to claim your refund.
#2 GENERATE YOUR TAX-FREE FORM VIA THE APPLICATION
Use this application to complete your profile and take a photo of your receipt. You will then receive your tax-free form – don’t forget to print it.
#3 PRINTING & VALIDATION
Print out your tax-free form independently. You can also visit one of our partner print locations – geolocate them via the Map. You must have your tax-free form validated at customs before leaving the European Union.
Once your tax-free form has been validated, track the status of your refund in real time.
WHY USE SOLPAY TAX FREE?
#SAFE AND SECURE
Your personal information is protected by the French data protection legislation in force.
#MANAGE TAX REFUNDS FROM START TO FINISH ON YOUR SMARTPHONE
Manage your refunds via a single mobile interface. Benefit from a fast and streamlined experience tailored to your needs.
#TWO REFUND OPTIONS
Your money is deposited directly into your bank account.
You can also visit one of our many partner exchange offices to receive your refund in cash*.
SolPay, an innovative solution to redefine the tax refund experience.
* Processing fees may be applied by our partner exchange offices.