PFCP Mobile Banking

I tried to open the mobile banking app and I could not. It seems to have crashed.

This credit card company is the worst credit card company I have ever dealt with. All the credit agencies give me an excellent rating but my account was closed. When I called customer service they said I had closed it.

This is not cool. You run credit card company and can’t even keep up with app. Neither money nor data is safe with you. Government should shut you down.

Nothing works… they loose your time and your money

Never had a problem. Easy to pay my bill

Can’t login to the app

As a fellow HSBC card member who got transferred offer, its been nothing but hassles. Shows I have zero limit and balance via automated, customer rep is useless and just keep you on hold. I was on hold over 30 min, with them randomly checking in saying sorry. Have no clue what to do now but report them to BBB? Lawsuit anyone?

My account was also transferred from HSBC. I am also unable to login using the app. I can only access my account on my computer or by using the safari browser on my phone. Upon reading the other reviews, it’s quite clear that this is a widespread issue and it should really be addressed.

Impossible to login via app. Works fine in browser. How is this even possible that a “bank” can’t even get a basic app up and running? Was transferred from HSBC, but won’t stay with these amateurs very long.

Got transferred from HSBC to here and now my login info is changed or not the same. I can’t get into my account so I called customer service. The automated answering service was fine with general account information, such as my current balance and available balance. However, when I tried to talk with a representative, I was answered by a woman who stated her name then asked “how can I help?” Then immediately was met with a blank mute sound and no answer to anything I was saying. I tried calling again and was met this time with a male representative with a southern drawl who also introduced themselves then asked “how can I help you?” Immediately followed by the same blank lack of background noise. I’m under the impression that it’s the start of an answering service that just hangs up after asking how they can help and that just seems sad.