Great app, however….
Great app, however….. The Developer Valgy quite obviously does not give a damn about its customers nor does it listen to feedback!! My business involves calling on properties to meet customers and deliver goods. Three fellow colleagues and myself used the original Pin the World app to : locate/pin/call on these properties for 10 years. Frankly for this purpose, Pin the World and Pin the World 2 works brilliantly. Between the 4 of us, we had approx 100,000 pins(25,000 man hours)for ongoing use, as our customers renew and need re visiting every 5-7 years. All of a sudden 28/03/23, nothing!!!! You try to load up your pins by turning the app on and nothing happens. No option to transfer data to the new app, not even at a cost ££ - which we would all happily pay btw. But most importantly no WARNING that your valuable data will be gone. Given warning, the new app would have been purchased, all data would be saved and transferred either online or manually. SIMPLE COMMUNICATION, is that too much to ask of a customer? Also, re feedback, who in their right mind decided to put the three icon tool bar in the bottom right corner?? Anyone who uses this app will tell you that whenever you are now finding and placing a new pin, you constantly touch the ‘Around me blue Icon man’ accidentally and you are very annoyingly returned to ‘Around me’ Blue dot home position. Everyone using this app will cradle their phone with their fingers and navigate with their thumbs - as we do when texting - the Around me button is now directly under your right thumb and constantly gets mistakenly touched. Put it back where it originally was, top left or right corners or make it a 2 second tap to activate. My business is successful ONLY because I 100% listen to customer feedback to improve my business 🤔 I have also emailed you direct Mr Claudio Valgimigli, but as I did not receive a response, I thought that this might better get your attention.
