Pinnacle Bank Nebraska

Good

I am constantly having to reenter my password when tapping my instant balance. What is the point of having touch instant balance if it doesn’t work? Also it looks outdated and features are outdated. Definitely not as nice as my previous bank. Needs an upgrade.

Love this bank. Some of the most reasonable and honest services I’ve ever experienced. They have helped me achieve life goals I never even thought I could imagine. Many of my friends have switched bank’s because of my high praise I give Pinnacle. And they are happy they did.

The card lock function barely works at times and sometimes just doesn’t open for a good 10 minutes when u click on the card tab it’s absolutely abysmal

I like having a mobile app, and I like the Face ID feature; however, I dislike how the app keeps shutting the “Use Face ID” feature off by itself all the time! This has been an issue across multiple updates, it’s time to get this fixed… don’t you think? Even when the phone updates, the settings should be remembered and restored on the update, but this happens all the time, not just with updates! I have iPhone 14 ProMax iOS#17.3.1 The PB app is current. It would almost be better to not have this feature at all than to keep shutting it off all the time; I mean, if you say something has “this feature or that feature,” you kinda raise the level of expectation, don’t you? For example, if you get married, like Jacob did with Leah (Genesis 29:17, 23~25), then wake up the next morning and discover she’s “butt ugly,” which he did, then you’re wanting start investing it time travel! Ok that’s a bad example, so If you buy a car that claims it has a heater, you may not bundle up quite so much in the winter. If you expect heat, and it quits working all the time, then the car ends up in the repair shop, right? That where this app needs to be! Please fix this, it’s annoying! On the other hand, maybe my phone has a “Spiritual Issue,” like the one James describes here… James 1:23-24 (NLT): For if you listen to the word and don’t obey, it is like glancing at your face in a mirror. You see yourself, walk away, and forget what you look like. … that’s exactly what my phone does!

Constantly stuck on spinning wheels and loading screens. Very irritating

I love pinnacle bank but the app and service is absolutely terrible. The app is down or out of service almost once every day it seems. I am currently sitting at a gas station trying to get gas and it won’t let me so I go to look at my bank account and the app is down. It says to call them. They close at 5pm and it is currently 8:45pm. Wouldn’t be a problem if they could get their app figured out but instead it’s down 24/7. Terrible.

Love the bank it’s awesome. But seriously the app is not so great can’t log in half the time. Some type of maintenance is being done to try and make it better but makes it worse every time.

The app has crashed multiple times since I’ve had it, it currently has been down for over a day.

Just crashes and won’t login