Plenti

Guys, it’s been months now where the app is not properly functional. It’s now gotten worse and I can’t log in at all let alone have my PIN number remembered. As a long time investor this makes me want to pull all my money out because if you can’t afford or won’t prioritise fixing your app, I have grave concerns for the status and priorities of the company.

The app is usually quite user friendly however with the most recently update (4mths now) there is still a bug where it won’t save your credentials and you need to enter this manually each time. The bug needs repair and app needs to utilise biometrics for logging in also.

What the title says… poor Effort.

app sends user into login loop full login to pin login and repeat endelessly pin is never kept for use and reverts to full login after pin and so on its impossible to ever just login and use the app without it wantin more of same logins and on and on is it doing the same with any deposits? going into a loop of taking money from our bank accounts? if they are screwing things up to badly with login

A few weeks ago, the app asked me to login using my credentials instead of the PIN I’d previously set up. Now it’s asking for it every single time I login. Even if I log out and log straight back in. Very annoying and makes me worried about whether the platform is actually secure. Get. It. Fixed!

The login experience has bugs where the app doesn’t save your login credentials for pin entry. It’s literally asking for manual login every time I open the app now and it’s extremely annoying. Plenti is a great service, but the login experience is really a problem and I’ve stopped investing because this oversight and worsening bug has me worried about the viability of service long term.

Over the last few months I have been redirected to the website login. Very frustrating when you are offered a PIN to enter the app. Now I can’t even get part the landing page. Fix this app or remove it.

For the past couple of months I need to log in with my email and password rather than my pin, which then needs to be reset EVERY time! This is extremely annoying. Please fix this as this demotivates me greatly from investing with this platform.

With the current update the app won’t stay logged in - every time I have to go to the website and re enter my log in details. There is no point having an app if it makes logging in harder and slower! Please sort out

When I open the app, without touching anything it goes to a grey transparent background with a loading dot after 2 seconds and a box down the bottom says email and password incorrect. Cannot do anything and removing and reinstalling the app didn't fix it.