Prempoint

This app works maybe half the time to open the door. Most of the time you have to wait a solid minute for the door to open. And sometimes it just doesn’t work, like it did last night. I had to wait over and hour to open my door, it was 3°F outside. If your apartments try and make you use this tell them no.

The most non user friendly app I’ve ever used. The creator needs to reevaluate the whole entire app….garbage.

This app will randomly log you out, crash, take multiple attempts to open, you might as well just be a standing target if a bad guy is chasing you or something. Terrible decision switching to this system nothing beats a good old key and lock.

…GARBAGE. It’s completely unreliable and fails to archive one basic objective: the ability to consistently and reliably unlock and lock doors. This app NEVER accomplished that one task. Want something that is reliable? Go with the Schlage app.

I live in a complex called sole at casselberry, sometime I have to leave the door unlock because this device don’t work, it doesn’t have key so you can close manually, if your phone goes off you can’t get in, sometime it takes 3 mins to wake up so you can open the door etc etc. Friends it’s bad. I wish I could say zero because 1 is to mucchh

It never works unless i reload the app. the app isn’t stuck, it’ll load other things but fails to connect to the lock despite being able to pull up lock status.

unreliable garbage

It NEVER fails. I want to use the app and it requires an update. It “might’ connect to the lock, but most times it is a waste of time and I have to dig out the fob.

We purchased the lock and started using it at our home. It has never been easier to handle all of the people who need access whenever we are not home, for example our cat sitter. And we can see the times of arrival and departure too. It’s perfect!

They came and installed keyless entry locks on our property and its womderful! Makes our life easier and they were super helpful helping us set it up!