Progress Smart Home

This app is junk. Forget trying to set auto on the thermostat. That's a useless feature. Consider yourself lucky of you can get the app to open half the time. I swear this is why I never last long as an apple user. Samsung isn't much better. No surprise though with the top two phone manufactures forcing you to make a decision to own one piece of junk over the other

We’ve lived in our progress home for 2 1/2 years. We’ve had the Smart Home since we moved in and we pay $20 a month extra in rent for it not a choice. For me to have to pay that much money my lock on my front door should not be glitching, saying it’s not locked, jamming constantly, etc. also, the thermostat feature barely works. if I wanna keep it on the auto range the air does not kick on when it’s supposed to. I see myself having to go into the app constantly turn off the thermostat and turn it on again. Even that often doesn’t work. I don’t understand what the disconnect is here but it’s beyond frustrating.

Horrible interface and lacks simplicity on the thermostat controllers and schedule option.

Gang

Great app, very reliable. First time user and loving it.

This is the best app to use for the smart home! I don’t have to leave the home wondering if I locked the door I can just verify in the app. I can give access to those and control when they can come over. Of course being able to keep enjoying a movie and changed the setting on the AC from my couch. Super easy to use!

This app never locks/unlocks the doors and whenever I try to speak with an agent about this issue, they’re never available

Super great to utilize as well as monitoring your access. Being in Texas the weather is extremely unpredictable which causes for temp change frequencies on the thermostat. I love how i can access it from my phone without the constant getting up.

I do not like this smart app or anything about it I would rather do without it each time I have it set off it pops back in automatic when I want it off

Im confused on how this app has 4.9/5. The app isn’t great. Barely functional. The company is even worse. Please don’t take my word for it. Just an old tenant who got “screwed” with imaginary charges upon ending my lease. Currently taking legal action. Please, please do your own research before signing a contract with this company. As of 01/25/2024: Better Business Bureau 1.08/5 Google Reviews 2.3/5 Trustpilot 1.4/5 Multiple local news articles across the country, Reddit post and Facebooks groups of people sharing their stories. Their malpractice is a pattern…