Project Broadcast

I had an account years ago and I have never used it or remember the email I used to see it up- but when I redownload, there is no option to create new account. I have no way of recovering my old account.

You lose everything you’ve paid for if you try to downgrade your plan. I wanted to have a a chance to catch up with my 13,000 credits but if I downgrade, I only get to keep 500, they keep the rest like they paid for it. I’m going to message everyone I know and then cancel, not worth it for me unless I’m sending thousands of messages a month. Also, the notifications never work and the app always signs you out without notice. Check for alternate services like Shout, they’re out there.

I have all of my notifications for this App turned on, Siri is set to announce them yet there are no notifications even when I get messages. I don’t understand why I can’t get notified I have a message.

I love this app and everything it has to offer except one thing…..there are NO sound notifications when you get a text message from someone. This really hinders my business by causing a delay in response time. If this can’t be fixed, I’ll have to look at other options. This is the only downfall I have and it’s a BIG one.

I’ve been using PB some years now & have truly enjoyed the simplicity, convenience & the many options for effectively connecting, communicating and staying in touch with everyone in my sphere (clients, colleagues, prospects, new leads, family, etc). It saves me a lot of time & simplifies my targeted marketing communications. No more missed birthdays, anniversaries, follow-ups or on-boarding connections. Their newer interface, AI, landing pages, etc provides a simple, full-featured asset for growing & sustaining positive relationships. I also love the easy access to trainings, tips & info to learn how to get the most out of their services.

If I could give this zero stars I would. The sign up process is confusing. You cannot tell how many texts you will get per credit. I tried to sign up late at night and thought the $300 annual plan would work. But I could not set up a campaign, I could not reach anyone - no phone number and no easy way to get help. Not even the Facebook group lets you in quickly to ask questions or get answers, so customer support is just AI bots until you get persistent or upset. Taste of the future right here. I cancelled (very hard to find the tiny hidden cancel button!) but it did not go through and they charged me. I never was able to even upload names or build a campaign all they had to do was remove credits and give me the refund. Instead they spend countless energy writing me how they won’t give a refund. Stupid business practices. It costs more to argue with an unhappy customer than just give a refund. I went back to EZ texting & Google Voice. Do not even try using this product. Terrible product & terrible customer support.

Having a new customer sign up and get their money off and then disable their account is the worst part of this app. You guys need to grow up and stop having peoples money without serving them right!

I downloaded the app and wanted me to sign it. I never even registered. I want to use the app but if you don’t get to register you can’t even sign in.

Not user friendly at all. Lack of access to support. Waste of money.

The latest update summer 2023 is horrible. It’s not user friendly at all and it is so slow. You have to manually refresh to get new messages and it’s extremely hard to work within. I’m not sure why they changed it or who they had beta test this. But it’s a major fail.