Purolator

My package was supposed to arrive after 13 days and after these 13 days it gets delayed another 3

The font size in the app is too small. Should match device font size settings.

I don’t think this app is intended for the everyday user who wishes to track their deliveries. The app can’t find my tracking code but the website can. If only intended for business users then please be upfront with it.

Tracking in the app doesn’t work, while it does on the website. May as well delete this app, it’s useless. Other companies apps work better.

I was waiting for a parcel in the morning and didn't leave my apartment, your driver arrived at the building and didn't get out of the car, later wrote a report (there was no one at home) your service is very bad!!!

For many years now, Purolator has locked down address structures to what they think address formats should look like. While it is a helpful assist to guide a user into a consistent format, rigidly enforcing that is non-workable and rigid enforcement is what Purolator does. The result then is their own inability to deliver because the sender simply COULD NOT enter address correctly. NOT ALL ADDRESSES IN CANADA FIT YOUR ASSUMED RIGID STRUCTRE. Stop this practice, allow freeform addressing when required. This is idiocy.

J’aurai aimé l’assistant directement sur l’application. Nous somme redirigé vers le web.

Don’t even use this shitty delivery option,always has a problem with them,saying that my package on the vehicle out for delivery at 8am ,and never received this the same day,but just next one

I don’t know what has changed, but for some reason the tracking numbers I am receiving will not work in the app.

Competitiveness is not they are running for. How to track and receive notification by Purolator : chat with a bot give all your jnfo twice and receive only notification by email or sms like it’s 2013. Yes folk no app notification plus no pannel of management of package and no nothing but a super annoying pre-answered response bot.