qMenu - Food Ordering

If you navigate away from the app, for example to lookup your credit card number, you have to start the checkout process all over. After the order was submitted, my cart still had all the food in it.

Really bad app and customer service is no help when trying to figure problems on history orders and doesn’t stand behind their refunds when orders where incorrectly made.

Just avoid this app. I was referred to this app by the restaurant, probably because it allows them to charge an astronomically high delivery fee. They probably would have gotten the delivery fee out of me, except for the fact that the app continued to crash, and sent me to some random verification page that never finished loading. Save yourself the time and order through GrubHub, DoorDash or UberEats.

Restaurant calls me to say it’s closed for the day, so it just stays in your order queue. What if you prepaid? You will have to do a chargeback.

I used this app for the first time to order chinese food for pickup. The app keeps exiting/restarting everything if you leave the app Lol. But it at least it gets the job done. 👍🏽

This is the required order app for my favorite local Asian restaurant. I’ve successfully used the app for 3 years, and since we tend to alternate between two or three ‘regular orders’ of our favorite things, the Order History has been helpful. I discovered today that the app won’t allow you to change your phone number once you’ve created your profile. I contacted QMenu support and they replied that for ‘security & privacy’ you must delete your profile (and order history) and create a new account to change your phone #. I’m glad that only 1 restaurant in my area uses this app. If I had saved orders for multiple restaurants and had to delete all of them to update my cell #, it would be very frustrating.

I have used this app for a long time and recently changed my phone number. I called support for updating it on my profile and they said only way was to delete my current profile and create a new one. That is poor lazy programming.

This app only works for one restaurant in my area. I have used it dozens of times to order from that restaurant. Today I created my order and went to check out when I noticed they had added a 37% tip to my order. I was never asked to add a tip to this order where as in the past I was always given the option. I tried several times to edit the tip amount, but was unable. Either there is a bug in this app now or they are intentionally trying to catch people unaware in order to drive up ticket prices, thereby generating more revenue for themselves. In either case they need to fix it. I have deleted the app and have no plans to download again.

This app is trash. It glitches when you exit it for once quick second then messes up your order

Placed an order for dim sum - qMenu didn’t notify the restaurant and the order had to be cancelled in the end. They also use drivers from a third party, which makes it very hard to get in touch with relevant parties. Absolutely unreliable