Quantum Fiber 360 WiFi

I purchased instant internet and the app did not recognize my UN and PW from the other app. I will be seeking a 100% refund for the poor experience. If this is the app, it just shows how the internet will be.

Can’t find POD. Told to wait 2-3 days. Hope I don’t regret buying this service.

The pods are great but become useless when you cannot control the WiFi, it doesn’t allow you to choose what time for the 2Gz and what name for 5 GHz, also there are no options to control the power of the WiFi, and now days we have 6ghz which is not available on these pods

What’s the point of having an app if your customers can’t use it at all. Every time i go to log in it tells me it encountered an error try again in a few seconds but it never works

App can’t be used if you have wifi7 setup. Customer service says there is nothing they can do for wifi7 accessibility at the moment. Please add wifi7 support.

Hey! Developers! Help us! We can’t log in! It just says an error occurred with the correct password/credentials! What gives! HELLO! PLEASE HELP! PLEASE! PLEASE! PLEASE!

Incredibly poor app design. Riddled with bugs with no solutions in site. The app also attempts to simplify every aspect of network management to the point that any even slightly advanced features are considered too much for the average Quantum Fiber user and cannot be accomplished. Want to set up a schedule for WiFi shutoff so weekends and weekdays are different? Sorry, that’s too advanced. Want to allow one device to be assigned to and shared by multiple users? Sorry, that’s too advanced. Want to view a more in depth data usage chart to attempt to identify why your WiFi toaster has been using 950 terabytes of data? Sorry, that’s too advanced. Additionally the app is very bad at recognizing different types of devices and displaying an icon that matches that device, but will not allow you to change it yourself. “You can’t be trusted to change your MacBook’s icon to a laptop” says the app. “You might be an absolute numbskull who’s never seen a laptop in their life! You better leave this to the professionals” as it changes the icon to a set of headphones. This app needs a massive redesign and a real push for upgrades because it’s unusable in its current state.

Century Link made me switch to Quantum and it’s been garbage. This app won’t accept my password even though the other Quantum app and all my wifi devices accept it. Customer service was not helpful and very rude.

This app reports drastically higher data usage than what is actually being consumed so that users are tricked into subscribing for the largest data package. This “bug” has been present in the app for over a year and Quantum Fiber has no plans to fix it.

Would never recommend, service is extremely slow, not what was promised, and does not even cover my entire house.