Queens Public Library

I get no notifications for holds or due dates. Nothing. Deleted and reinstalled still nada. Otherwise app is incredibly useful. Thank you

Love this app for so long but lately something wrong. I can’t see my checkouts or any other function in the app. I can’t request for books either. Nothing is working.

Same issue in May 2024 as the user before. Logged me out randomly and when I tried logging in with my correct login info, an error message keeps appearing saying “Login info incorrect” but I know it’s not. It worked for a couple of months before so not sure what bug it is.

Downloaded it and it worked for a couple weeks but all of sudden I’m logged out and when I try to log back in it says my number and pin are invalid. I did this many times. Then I tried to change my pin but then it said it does not recognize my my card number and my email. There is no redirect for help. So please let me know what’s going on or fix whatever is happening

Please add a feature to renew checked out materials via the app!

Love the app so easy to navigate and request book. Would love if they added a list where we can keep track of books we really liked maybe a “would read again” list either with a thumbs up or down something we can go back on to reference.

Not sure if this is just my phone model or a problem across the board, but the search function doesn’t work — I can put in a term, but then the screen just goes blank. I have to close and reopen the app to get the search screen back — but can’t get results.

After having downloaded the app I discovered on my next trip to the library that the app does not remember me and I had to log in again with a membership number. Of course, I did not have the card with me and could not take a book out with the app. A kind librarian told me that I should exit out of the app and then it would remember me. Strange and inconvenient. Please fix it. Thanks. Pavlik22

Search bar won’t work after typing title of the book and entered

This place is great!! The staff is very kind and helpful and they have assisted me with a-lot of things and that was my first time going! They made a great impression.