Radio Cab Portland

Easy and dependable

I always use these guys for rides to PDX. Been burned too many times by Uber or Lyft drivers flaking out when needed to get to the airport. These guys are super reliable and have friendly drivers. The also hire veterans.

App is a huge improvement over phone-only dispatch and the debacle known as Curb. Highly recommended. Anywhere you go in the world (except London, as far as I know) cabbies are independent contractors, which means they work for themselves and lease the cab from the company. That means they’re under no formal obligations to service your order, although they may want to. Now, there was a time when Radio drivers were career pros, and they loved their town and their job. I was one of them. I think you still find more of these types at Radio than you do anywhere else. Still, ridesharing took its toll,and a lot of good people had to bail. I was one of those, too. Radio’s been through a lot in over 75 years, but it’s still cooperatively owned by the drivers themselves and is still probably the most legit company in town. Keep in mind that chances are, your driver got your order and drove to you immediately. They do not control how busy the orders are or how many cabs are on the road.

Worst app ever better to use Lyft

Great company but after a ride I received roughly thirty push notifications asking me to rate the company so here you go. You wanted this one star super bad

Awesome driver.

I scheduled a ride home from PDX Airport to home. The actual fare want up $5 beyond what the app had pre-charged (from 33 to 38). What’s the point in giving me the fare amount first, then running the meter and changing the meter fare when the ride arrives? It feels like bait and switch. Also, Using RadioCab for PDX airport pickup was not a good experience because I watched many other cab companies use the Island 3 Taxi stand which would have been faster than waiting 40 minutes for RadioCab. I think I’ll continue to use RadioCab for scheduling early morning trips from home to PDX, but never again for leaving the airport.

I set up an account with them and want to close it now and they tell me they don’t have my information, even though I’m in the app look at settings. It says contact us to delete your account. Also there is no way of doing multiple stops unless you call them, why would I want the app if I have to call them anyways. Last, the person I was talking very rude & unprofessional. I will never recommend this company to anyone.

The app wouldn’t take my apple pay or credit card to prebook (these methods work everywhere else)and it keeps changing my pickup location. Spent way too much time trying to book a ride and had call them old-school style.

I used this app the way I use other drive-hailing apps, to schedule a pickup hours in advance of my departure time. I didn’t want to risk looking for a ride at the last minute so thought a several-hour advance booking would ensure a timely pickup. After twenty minutes passed (could’ve called sooner of course but wanted to be gracious and had built in a buffer anyway) I finally contacted the help line. Dispatch said yes, they saw my ride had been booked and confirmed but they were still waiting on a driver to accept the ride. I didn’t know what this meant, as when a ride is confirmed on other apps it means someone is coming (and if not, they let you know). I asked how long I might need to keep waiting, he said he had no idea. He asked if I wanted to cancel the ride, and I had to so I could toggle over to Lyft or Uber to see if I could make my appointment in time. The fact that a “confirmation” means only that they’ve received your request but does not guarantee a pickup should be make abundantly clear. It’s absolutely useless otherwise. Sat out on the sidewalk waiting naively for twenty minutes and might’ve been there all day had I not called. Developers, please make the person aware of this fact so they can have a backup plan. I missed my appointment, it turns out, because of this flaw. Not a great day for me.