Ravinia

The app often fails when transferring tickets to others. The box office solution recommends the ticket holder to send screenshots images to recipients. Then why bother with an app?

You couldn’t have made it harder to communicate with you.

Can't hardly imagine how to make it more difficult, confusing, and time consuming to use.

This is my first time and this is incredibly difficult trying to access my tickets. It is impossible for me to be able to share tickets because I don’t know how to do it with the friends that we are going with. So now all six of us are going to have to show up together. And every time I try to call Ravinia I keep getting messages.really really need to improve the system!

Very difficult to buy tickets!

I hate being forced to use Apple wallet.

The password for the website didn’t match up the password expected when using the app. They need to work on making them work seamlessly if they aren’t allowing a print at home option. After 3 attempts, they locked me out of my account (despite app saying I had 6 attempts. The lockout happened after I entered in the temporary password they emailed me to reset my password. Now I have to call tgem to unlock my account.

Be sure to check that ALL of your tickets show. Many of mine were missing. What garbage!!!

It didn’t work at first. It keep telling me all my new passwords i put in weren’t working but I just tried again the next day after deleting and reloading the app and then it worked. Maybe I was doing something wrong. I still prefer a paper ticket as I know me and many people are not tech savvy and may not have access to this technology. Now I just have to pray I can get the app open and working on the day of concert. This is way too much anxiety for me. I probably won’t be going to another concert again because of those. Us older people are really not ready for this paperless new world.

Ticket sharing feature worked really well!! Very user-friendly!