REALRIDER®

The latest updates, make the app more refined. For the currently £3 per month, why wouldn’t you ? You spend more on a tank of petrol, coffee and a cake on a single ride out ! Many people ask, does it track your speed ? No it doesn’t. Other people say there are free crash detection apps out there including some modern smartphones - Yes there are, but those call or text a list of people pre-programmed AND it relies on those contacts having their phone with them…and not on silent. They maybe in the bathroom, sleeping … or alot of the times their phone is out of battery. It also relies on them relaying your correct location to the Emergency Services. Realrider calls the Emergency Service direct with your precise location. Its there 24/7. Time matters. Its insurance. Most of the time you don’t need it (and therefore people feel they can do without), until you do. Also support is great. If you have an issue with the App, support is never far away, unlike some Apps where good luck with getting any replies after you paid your monies. I always use it when out and about - I would give Realrider a 10/10.

I’m new to this app and had a problem logging in (user error). I contacted Real Rider via their support email address not expecting a response on a Saturday but within 5 minutes or so the issue was resolved. If the customer service is an indication of overall service I have no doubt that this will be an invaluable tool.

I always use RealRider app when I’m out for a run on the bike. It’s reassuring to know that that if the unexpected happens the app will call for help. I’d recommend the app to everyone.

Love the new look and feel!

Well it could be if the worst were to befall you! I’ve used this app for a few years now for the peace of mind it gives when you’re riding solo, which is most of the time for me. Can’t pretend to understand how it uses my phone’s gyroscopes etc., but I’ll accept it works. It’s like insurance; you hope you’ll never need it, but… Often other apps are let down by lack of back office support. Not so REALRIDER, on the few occasions I have needed to contact them the authoritative response has been virtually by return! Top marks all round.

Much better since recent update and customer service/replies to email are quick. Yeah, it pushes it’s crash detection in your face a bit too much for those of us who don’t want to use the feature. Borders on annoying. Needs navigation feature. Careful saving your tracked routes. Lost a few in the clunky process of saving. Really needs a ‘save before exit’ warning so routes aren’t lost. My fault really, but app could be a bit more helpful here. Options to change colour scheme? The green gets boring fast.. Good app overall.

I have had this app since the day it was released realising that, as a rider, and a Paramedic how useful it would be. Since it’s inception I have encouraged riders of all levels to install it and use it as it not only makes sense, but it works. If (hopefully never) emergency assistance is required, this has your back, side, front and offers that reassurance. Go on, grab it

Got this app after finally getting my motorcycle and it’s an amazing peace of mind app that allows you to track your routes and friends route. But the main bonus is the crash detection I myself haven’t and hope to never have to use this feature but it’s amazing to have there if the unexpected happens and it contact my local emergency services. All I have to add is this app is missing two features I’d like to see. One being a navigation addition so you can use it for routes and it provide the directions like Google maps for example. Second being the ability to add emergency contacts that also get pinged if you do have an accident, I’m aware the main reason for not having this is to avoid any unwanted worry for your loved ones for example but the ability to have it at your own choice to ping them would be amazing and helpful Apart from those two things this app is great and if the app devs respond I’ll be excited to read the response 100% recommend though.

Superb app, easy to use with great support. I use it every time I ride and even on commutes, gives everyone that peace of mind. Brilliant job on the updates with group riding capabilities and the link to social media is effortless. Couldn’t recommend it highly enough!!

New app new bugs. Profile section crashes. Doesn’t allow photo upload. Searching the map and no results are ever returned. Please do some QA before deploying to prod. I’d recommend following a TDD approach.