Recuro Care

Why the fetch are y’all going to include a go here for benefits and then NOT FRICKING EXPLAIN A A FETCHING THING. That’s the epitome of stupidity and unwillingness to be helpful

Told Dr I was not sleeping because of my cough. He prescribed me cough medicine that had just been prescribed to me 4 days ago from another Recuro visit. That is not helpful.

Process to get into the app is way too time consuming

Now the app won’t let me schedule another visit unless I talk to member services. When I call member services, I have to wait on hold and then when I finally get to talk to someone I have to repeat all the same information and then the call gets dropped. I’m pretty much at my wits end.

Great experience! The provider listened and was punctual. I will use this service again!

Great app and works well!

I’m not very familiar with this service / app but I am open to seeing what kind of service they will off me.

This version of the app even after logging out will not allow you to upload images. Have to call support and email photos to get them to upload

I’m grateful that this is helping people have access to healthcare. Whenever I go to schedule a appointment with a psychologist, it always has an error every time and so I have to call and I don’t like talking about those questions with someone on the phone. I would like to be able to do that through the app.

I’ve tried for a week to get the app to work on my iPhone. It says it knows I have an account and to login. But, the login just spins and spins. Tech support said they have a lot of calls about the app not working right now so just use the website. Not convienient at all. Not very good tech support. Pretty sad that I pay for this benefit from my employer and the app doesn’t work.