RedStick311

I’ve used this app for years to submit 311 requests and to check the status of requests I’ve submitted. Easy to use, and you can include pictures. Available 24 hours a day. When I’m not sure of category, I do the best I can.

I have used the RedStick311 app to report missed garbage pick up, missed recycle, missed bulk trash, a street sign in my neighborhood that had been completely bleached out white and rendered the white lettering completely illegible, and street lamps in my neighborhood that were out. Every single issue has been addressed promptly! You get email confirmation when the issue is submitted, and updates when the issue is addressed and completed. I am very impressed with the effectiveness of the RedStick311 app. Thank you!!

I submitted a request through the app and called 311 the next day because I wasn’t sure if this app was defunct. The operator informed me that they received my request through the app and that I should be updated as the request is addressed.

Don’t know why you bother making this app if you never respond to it. Essentially the most useless app ever

Requires account creation before being able to report issues. Stupid. Does calling 311 require an account?

App used to be great but in recent months stopped working. Allows you to go through all steps of reporting issue but shuts down before you can complete request. I’ve tried reloading app, opening new account and nothing seems to work.

Cannot enter complaints on app. App closes when you hit submit and doesn’t record your issue. Typical for EBR govt.

My garbage can disappeared one morning and I did not get much help when I called 311. Was told I need to file a police report for a trash can.... So I figured I would try to request one through this app! However, every time I go to click on the request under the garbage tab, the app crashes. If this was fixed, the app would be great and an efficient way to handle these things!

Allows complaint processing much quicker

Amazing app. Finally got a sink hole in my backyard fixed that I had been trying to get fixed by calling sewer dept for years.