REISS

The filter doesn’t work when searching products. Keeps bringing up products when the size selected is unavailable or out of stock. Also keeps resetting back to original search after using filter.

The app does not feel real although I believe it is. Glitches with password reset and UX glitches once you have ordered…

The password reset system by Reiss is not working. This is so frustrating - especially when trying to order items on the sale ! This needs problem needs to be addressed !

not syncing hard to find items

It’s very frustrating when searching for items of clothing, then adding them to your basket and trying to check out to only find out at that point that it’s out of stock. There are always items listed for sale that are in fact out of stock also. I enjoy Reiss clothing but this puts me off shopping on the app.

The worst app ever, app shows the availability of the items but if you want to buy, change to sold out, waste of time !!!!!

I don’t rate the app as you can’t communicate direct!!!! You do not stock size 16 I. Store only on line. Most of us are menopausal with little patience for technology. You really need to change your market research from behind a desk and get out on the floor. Your shop advisors are also in agreement that you could make sooo many more sales from stocking a size 16 and not a 6!!! I am now retired with the means to shop but you make it impossible as I and a lot more are not a size 6. Please help your shop assistance sell your brand!!! Mrs busty frustrated!!!!!!!!

Worst app ever. Cannot select the alternative address for a return. Have to email separately even though alternative address is registered. It’s almost so bad to navigate this app it’s as if it’s been done on purpose.

Can’t track delivery because system is supposedly down and planned delivery merely shifts out one day to the next. There’s also no visible ability to query delivery progress!

Worst app I have ever had the misfortune to use