Rhode Island Brewery Passport

I started the stamps October 2023. Was told I had 2 years to collect stamps before resetting. Now with the latest update I am only 4 1/2 months into it and got reset. This is HORRIBLE business. Looks like you only notified people 2 days before it happened too. That’s unfair. A new look is fine, but resetting everyones stamps is terrible and you’ll probably lose a lot of people this way. I’m so disappointed.

I would love to review the app, but I can’t log in. Apparently, having a log in for the Massachusetts app is a problem, as it uses the same credentials. However, a password reset has not worked, and my MA credentials are long forgotten. App “support” recommended I log out of the MA app and try to log in again, but without knowing my credentials and having had my password reset fail for multiple apps from this same developer, I refuse to do that and risk losing my history. After telling the developer this, they stopped communicating with me. If I could give negative stars, I would. Awful “support” and I’m left frustrated and unable to plan future beer trails outside of my home state. This is awful.

I have really been enjoying visiting the RI Breweries and love there is a phone app for this. The app looks great but almost every time I use it there is a glitch. Either the GPS isn’t working or it freezes after the first stamp or an empty white screen appears or it stamps the wrong brewery or it makes me re-enter my login information. It makes me hesitant to head down to South county. I don’t want to drive an hour and have an issue with the app. You can request a manual stamp but that sometimes takes over a week to get a response. Great idea, now please fix the bugs.