RiDE: Motorbike Gear & Reviews

I have taken up an print and digital subscription. The app never loads, constantly asking me to subscribe and log out. Cant read a single thing. Loads of emails back and forward to resolve and nothing has changed. I have given up emailing as it’s like talking to a brick wall. When the offer is up, I won’t continue with the subscription.

Best bike mag by far

App doesn’t work for me. 2 months ago I subscribed to print and digital and despite many emails back and forth, solutions that don’t work, I haven’t been able to view a single issue! Their support is useless. Don’t waste your money!

‘How to use this app’ is blank. Can’t find ride routes. Cant search for content. Rubbish

How many times do I have try and log-in, hopeless App - doesn’t work

The search function is great - if you’re riding through a particular area or town, you can quickly locate all issues that mention it and then, read the items online or, like me, refer to the hard copy issue.

I’ve been buying the Ride on and off for as long as the magazine been about but now gone with Digital to help with where to put them & be green a wee bit too . Always helpful tips on where to go , what to get , what to buy , how to ride better !

Constant problems with subscription not showing up in the app that require lengthy phone calls to sort them out, only for them to reappear a couple months later.

I am into my second year of subscription now, bought by my daughter for Christmas, when it works it’s great but I have now experienced probably 4 times at least where I open the app to find I am no longer logged in, I enter the same login detail which I am sure are correct as I kept a note last time, but it refuses to log in

I have sent multiple emails to Bauer support and still I am unable to login to the app to read my subscription to RiDE. Not impressed will be going back to paper copy. 13/02/2022 I’ve now been unable to access my subscription of RiDE since 12th Dec, I’ve sent numerous replies to support at Bauer media and no one has sorted this out other than to extend my subscription by 2 months. 25/02/2022 Finally someone at Bauer media sorted this out the kind lady Liz? I spoke on the phone reset my account and voila! I was able to reregister on the RiDE app something other app and customer service staff have failed to do since December! Don’t waste your time with chat and email links phone them! Increasing rating from 1 star due to that staff member who sorted it out today thank you!