No localization, wrong ticket prices
With so many travelers and expats in Germany it feels so elitist to keep the applications in German only. People want to buy tickets but it’s so annoying trying to keep google translate open for everything. Another issue I had was with a ticket. I wasn’t sure which one to get because the app offers no explanation, so I went for the most expensive one (€16.5). When my ticket got checked, I was told it was wrong and it should’ve cost more than €30 and the app wasn’t supposed to allow me to buy it. Bad user experience altogether.